Contact Lens Types
Soft Contact Lenses
Soft contact lenses are the most commonly prescribed lens modality and are made from flexible hydrogel or silicone hydrogel materials that provide high oxygen permeability and strong patient comfort. They are typically the first-line option for most patients due to ease of adaptation and broad vision correction capabilities. This category includes lenses from Alcon, Bausch + Lomb, CooperVision, Johnson & Johnson Vision, as well as Altius and Visioneering Technologies Inc., all of which are available through ABB Optical Group.
From an operational standpoint, not all soft lenses are eligible for Acuity Logic’s Auto-Ordering workflow. Auto-orders are primarily supported by the “Main 4” manufacturers (Alcon, Bausch + Lomb, CooperVision, and Johnson & Johnson) due to their standardized catalogs and complete system mapping, allowing seamless Acuity Logic to ABB transfer. Lenses outside of these manufacturers may still be ordered through ABB but often require manual workflows.
Specialty Contact Lenses
Specialty contact lenses are designed for patients with complex vision needs or underlying ocular conditions and include rigid gas permeable (RGP), hybrid, scleral, orthokeratology (Ortho-K), prosthetic, and custom soft lenses. These designs offer a high level of customization in parameters such as base curve, diameter, material, and optics, making them ideal for managing conditions like keratoconus, irregular corneas, severe dry eye, and myopia control. ABB Optical Group provides access to a wide range of specialty lenses and distributes products from multiple specialty manufacturers.
From an operational standpoint, all specialty contact lenses follow the Manual Ordering workflow within Acuity Logic. Due to their custom nature and variability in parameters, these lenses do not support auto-ordering or standardized system mapping and must be ordered directly through the manufacturer. This requires staff to input detailed specifications, verify parameters, and coordinate with labs as needed, making accuracy and process adherence critical for successful order fulfillment.
Important Note
Custom Soft Contact Lenses have numerous available parameters, making it impossible for them to be
categorized as “Soft CL” in Acuity Logic. As a result, these lenses appear under “Hard CL RX”.
Contact Lens Orders
At AEG, we handle three distinct forms of contact lens orders: Acuity Logic Auto-orders, Online CL Orders,
and Manual Orders. Understanding the differences between these order types is crucial for efficient
processing and customer satisfaction.
Acuity Logic Auto-orders
- Orders are generated automatically based on an order placed in Acuity Logic.
- Lenses from Alcon, Bausch + Lomb, CooperVision, or Johnson & Johnson are the only manufacturers applicable
- Lenses must have "Eyefinity-CLX" selected as the Supplier in the RX to create an auto-order
- The system ensures timely fulfillment without manual intervention.
Online CL Orders
- Patients select their prescriptions and submit an order through the online webstore portal.
- Orders are sent electronically to CLX for review, and approval, or requests the practice reviews
further for practices to verify and approve. - Once approved, CLX sends the order to ABB for processing.
- AEG has an automation that inputs an order into Acuity Logic for reconciliation of the order.
Manual Orders
- All orders must be called in or emailed to the manufacturer.
- The RX needs to have "None" as the supplier to save the RX.
- All Specialty lenses are manual orders.
- Soft lenses not under the main 4 manufacturer (Alcon, Bausch & Lomb, Cooper Vision, and Johnson & Johnson) need to be manually ordered.